Housing, Financial, & Additional Support

Housing, Financial, & Additional Support:

Families facing a child’s cancer may need help with much more than medical care. At the end of Steps to Hope, and below, we have gathered resources to help you find information and support. First are sources of medical information. Next are programs available to families throughout the United States. The last section shows resources available to families facing pediatric cancer in California.
California is included as an example; we could not list resources for every state. Because we gathered the state resource information with the help of AI (ChatGPT), we encourage you to use it as a starting point. Copy the California column showing the types of assistance and ask an AI tool to find similar agencies and programs in your state, along with any other resources that may help. If an agency offers programs that would help you, contact the program or programs directly to confirm its services, eligibility requirements, and current contact information.

INFORMATION SOURCES

 

Program / resource

What it may help with

Where to start

National Cancer Institute / NCI

Federal cancer information, treatment summaries, clinical trial information, research updates, cancer definitions, and drug information.

NCI: cancer.gov

NCI Funded Research Portfolio / RePORTER

Search tool for NIH-funded research projects, researchers, institutions, and grants.

RePORTER: reporter.nih.gov

NCI Treatment Option Overview

Patient-friendly treatment information, including neuroblastoma treatment summaries.

Treatment Overview: cancer.gov/cancertopics/pdq/treatment/neuroblastoma/Patient/page4

Clinical Trials Information

Explains what clinical trials are, how they work, and how to search for studies.

ClinicalTrials.gov: clinicaltrials.gov/ct2/info

For other types of cancer: cancer.gov/types

Understanding Cancer

Basic explanation of what cancer is and how it develops.

NCI: cancer.gov/cancertopics/what-is-cancer

NCI Dictionary of Cancer Terms

Easy-to-use definitions of cancer-related words and medical terms.

NCI Dictionary: cancer.gov/dictionary

NCI Drug Dictionary

Information about cancer drugs and related treatments.

NCI Drug Dictionary: cancer.gov/drugdictionary

USC Fertility

Fertility preservation information and services, which may be important before cancer treatment begins.

USC Fertility: uscfertility.org

Kyle E. Orwig, PhD / University of Pittsburgh

Fertility preservation research, including reproductive options for children and young adults facing cancer treatment.

University of Pittsburgh: obgyn.pitt.edu/people/kyle-orwig-phd

OncLink

Cancer information for patients and families, including treatment, side effects, survivorship, and related topics.

OncLink: oncolink.org

PubMed

Searchable database of medical research articles, studies, and journal publications.

PubMed: ncbi.nlm.nih.gov/pubmed

WebMD

General health and medical information written for the public.

WebMD: webmd.com

Google Alerts

Allows families to receive email alerts when new information is published online about a disease, treatment, doctor, hospital, or research topic.

Google Alerts: google.com/alerts

Hospital Websites

Major children’s hospitals and cancer centers often provide treatment information, clinical trial listings, physician profiles, and disease-specific resources.

Hospital websites: Search the official website of the hospital or cancer center

Blood — Journal of the American Society of Hematology

Research on blood diseases, blood cancers, immunology, hematology, and related treatments.

Blood: ashpublications.org/blood

Journal of Clinical Oncology

Major oncology journal published by ASCO, including cancer treatment studies and clinical trial results.

Journal of Clinical Oncology: ascopubs.org/journal/jco

JCO Oncology Practice / formerly Journal of Oncology Practice

Cancer care delivery, oncology practice, policy, and quality-of-care information.

JCO Oncology Practice: ascopubs.org/journal/op

Nature

Major scientific journal covering important discoveries across medicine, biology, and science.

Nature: nature.com

New England Journal of Medicine

Leading medical journal with major clinical studies, reviews, and medical updates.

NEJM: nejm.org

Science

Major scientific journal covering discoveries across medicine, biology, and other scientific fields.

Science: science.org/journal/science

Journal of the American Medical Association / JAMA

Major medical journal covering clinical research, public health, and medical practice.

JAMA: jamanetwork.com/journals/jama

The Lancet

Major international medical journal covering clinical medicine, public health, and global health.

The Lancet: thelancet.com/journals/lancet/home

The Lancet Oncology

Cancer-focused journal covering oncology research, treatment advances, and clinical studies.

The Lancet Oncology: thelancet.com/journals/lanonc/home

Pediatric Blood & Cancer

Pediatric oncology and hematology journal focused on childhood cancers and blood disorders.

Pediatric Blood & Cancer: onlinelibrary.wiley.com/journal/15455017

 

                                      California Programs and Organizations

Program / resource

What it may help with

Where to start

California Chi bowie thank you so much for spending time with me todayen’s Services / CCS

Specialty care, diagnosis, treatment, case management, therapy, and support for eligible serious conditions, including cancer.

California DHCS: dhcs.ca.gov

Medi-Cal and CHIP / CCHIP

Health insurance, hospital care, doctors, prescriptions, specialists, and sometimes transportation.

Medi-Cal / DHCS: dhcs.ca.gov; Covered California: coveredca.com; CHIP: healthcare.gov

Title V / CYSHCN Programs

Care coordination, referrals, public-health navigation, and support for children with complex medical needs.

California CDPH: cdph.ca.gov; HRSA Title V: mchb.hrsa.gov

SSI Disability Benefits for Children

Monthly cash assistance if disability and household financial rules are met.

Social Security: ssa.gov

California Paid Family Leave

Partial wage replacement when a parent takes time off work to care for a seriously ill child.

California EDD: edd.ca.gov

IHSS – In-Home Supportive Services

Paid in-home support for eligible children who need help staying safely at home.

California DSS / CDSS: cdss.ca.gov

Hospital Financial Assistance / Charity Care

Reduced or forgiven bills, payment plans, and help with uninsured or underinsured medical bills.

Ask each hospital: financial assistance, charity care, or patient financial services office

Hospital Social Work and Family Resource Centers

Gas cards, parking, lodging lists, meals, school support, insurance guidance, and grant referrals.

Ask the hospital: social worker, family resource center, or nurse navigator

Pediatric Cancer Direct-Aid Charities – California and National

Rent, utilities, groceries, gas, car expenses, funeral costs, travel, emotional support, and peer support.

CAC2: cac2.org; Jacob’s Heart: jacobsheart.org; Jack’s Helping Hand: jackshelpinghand.org; Keaton’s Child Cancer Alliance: childcancer.org; CCF SoCal: ccfsocal.org; Megan’s Wings: meganswings.org.

Travel-Assistance Organizations

Gas cards, mileage, airfare, lodging, clinical-trial travel, and out-of-area treatment travel.

Miracle Flights: miracleflights.org; Mercy Medical Angels: mercymedical.org; Air Charity Network: aircharitynetwork.org;

Corporate Angeles: corpangelnetwork.org

Lodging Near Treatment Centers

Free or low-cost housing near hospitals, meals, family rooms, and hotel discounts.

First ask: the hospital social worker; Ronald McDonald House: ronaldmcdonaldhouse.org

Co-Pay and Medication-Assistance Foundations

Prescriptions, co-pays, insurance premiums, and treatment-related out-of-pocket costs.

Patient Advocate Foundation Co-Pay Relief: patientadvocate.org; CancerCare: cancercare.org; HealthWell Foundation: healthwellfoundation.org; PAN Foundation: panfoundation.org

Insurance Appeals and Patient Advocacy

Denied claims, out-of-network requests, prior authorization problems, medical debt, and case management.

Patient Advocate Foundation: patientadvocate.org; Triage Cancer: triagecancer.org; California DMHC: dmhc.ca.gov; California Dept. of Insurance: insurance.ca.gov; LawHelpCA: lawhelpca.org

California Insurance Regulators / Independent Medical Review

External review when a health plan denies, delays, or changes requested care.

California DMHC: dmhc.ca.gov; California Dept. of Insurance: insurance.ca.gov

Food Programs

Grocery money, emergency food, food banks, and meal support.

CalFresh: calfresh.dss.ca.gov; BenefitsCal: benefitscal.com; GetCalFresh: getcalfresh.org; 211 California: 211ca.org; United Way: unitedway.org; Salvation Army: salvationarmyusa.org

Utility-Bill and Energy Programs

Utility discounts, shutoff prevention, one-time energy help, and medical electricity needs.

LIHEAP California / CSD: csd.ca.gov; CPUC: cpuc.ca.gov; CARE / FERA: cpuc.ca.gov; Medical Baseline: cpuc.ca.gov; PG&E: pge.com; Southern California Edison: sce.com

Rent, Mortgage, and Emergency Basic-Needs Help

Rent, mortgage, emergency cash, food, gas, car repairs, utilities, and urgent needs.

211 California: 211ca.org; Family Reach: familyreach.org; Pinky Swear: pinkyswear.org; B+ Foundation: bepositive.org; CancerCare:cancercare.org; CalCAPA: calcapa.org; California Community Foundation: calfund.org; CA Community Foundations: lccf.org

Wish, Memory-Making, and Quality-of-Life Organizations

Wishes, room makeovers, family experiences, memory-making, and end-of-life support.

Make-A-Wish: wish.org; Also ask: the hospital social worker about local programs

Local Community Organizations

If needed: Emergency checks, meals, gas cards, sibling care, rent help, fundraising, transportation, and local referrals.

Talk to Executive Director at your local Chamber of Commerce and Community Foundations, service clubs, Rotary, Kiwanis, Lions Club, Elks, Faith Groups: Churches, Synagogues, Mosques, County Non-profits, United Way, Chamber of Commerce.

 

 

National Programs and Organizations

Program / resourceWhat it may help withWhere to start
Medicaid and CHIP ProgramsHealth insurance, hospital care, doctor visits, medications, specialty care, and transportation benefits in some states.Medicaid / CHIP: medicaid.gov; healthcare.gov/medicaid-chip; insurekidsnow.gov. Every state has Medicaid and CHIP; CHIPhelps cover children in families that may earn too much for Medicaid but cannot afford private insurance.
Title V / Children with Special Health Care Needs ProgramsCare coordination, referrals, help navigating complex care, and sometimes special-needs support.Title V Maternal and Child Health Programs: mchb.hrsa.gov. Every state and U.S. jurisdiction has a Title V program, including support for children and youth with special health care needs.
SSI Disability Benefits for ChildrenMonthly cash assistance for children who meet disability and household financial rules.Social Security SSI: ssa.gov/ssi. Children may qualify from birth through age 18 if they meet medical and financial rules. Ask Social Security about childhood cancer and disability eligibility.
Family Leave and Wage-Replacement ProgramsJob-protected leave or partial wage replacement while a parent cares for a seriously ill child.Federal FMLA: dol.gov/agencies/whd/fmla. FMLA may provide eligible workers unpaid, job-protected leave. Some states also have paid family and medical leave programs.
Hospital Financial Assistance / Charity CareReduced hospital bills, forgiven bills, payment plans, and help applying for public coverage.Hospital billing or financial assistance office: ask for the hospital’s “financial assistance,” “charity care,” or “financial assistance policy” application. Eligibility varies by hospital.
Major Pediatric Cancer Hospitals with Special Support ModelsTreatment, housing, food, travel, social work, clinical trials, and family support.St. Jude Children’s Research Hospital: stjude.org. St. Jude says families never receive a bill from St. Jude for treatment, travel, housing, or food. Other children’s hospitals may not have this same model, but many have social workers, financial counselors, charity-care offices, and family funds.
Direct Financial-Assistance CharitiesRent, mortgage, utilities, groceries, gas, transportation, lodging, emergency bills, and other non-medical costs.Family Reach: familyreach.org; National Children’s Cancer Society: thenccs.org; CancerCare: cancercare.org; B+ Foundation: bepositive.org; Pinky Swear Foundation:pinkyswear.org; Go4theGoal: go4thegoal.org; Live Like Bella:livelikebella.org; Oracle Health Foundation:oraclehealthfoundation.org; Clayton Dabney Foundation:claytondabney.org; ALS: alexslemonade.org
Transportation-Assistance OrganizationsGas cards, mileage reimbursement, airfare, train or bus tickets, and rides to treatment.National Children’s Cancer Society: thenccs.org; Miracle Flights:miracleflights.org; Mercy Medical Angels: mercymedical.org; Compass to Care: compasstocare.org; American Cancer Society Road To Recovery: cancer.org; Children’s Flight of Hope:childrensflightofhope.org; Angel Flight / Air Charity Network:aircharitynetwork.org: Coalition Against Childhood Cancer (CAC2), consists of dozens of nonprofits that address various children’s issues and cancers, and offers a wide range of support: Cac2.org; Corporate Angeles: corpangelnetwork.org
Lodging OrganizationsFree or low-cost housing near hospitals, family rooms inside hospitals, and hotel help.Ronald McDonald House Charities: rmhc.org; American Cancer Society Hope Lodge: cancer.org; Joe’s House: joeshouse.org; Hospital family housing programs: ask the hospital social worker about local housing, hotel discounts, or partners.
Clinical-Trial Travel and Navigation ProgramsHelp finding trials, understanding trial options, travel to clinical trials, lodging, and airfare for treatment not available locally.Compass to Care: compasstocare.org; National Cancer Institute:cancer.gov; Children’s Oncology Group:childrensoncologygroup.org; CAC2: consists of dozens of nonprofits that address various children’s issues and cancers, and offers a wide range of support: www.cac2.org; End Kids Cancer: EndKidsCancer.org; CAC2: www.cac2.org
Co-Pay and Medication-Assistance FoundationsInsurance premiums, drug co-pays, treatment co-insurance, deductibles, and prescription costs.Patient Advocate Foundation / Co-Pay Relief:patientadvocate.org; copays.org; PAN Foundation:panfoundation.org; CancerCare Co-Payment Assistance Foundation: cancercare.org; HealthWell Foundation:healthwellfoundation.org; Blood Cancer United:bloodcancerunited.org; Drug-company patient assistance programs: search the drug name plus “patient assistance program;”
Insurance Appeals and Patient AdvocacyDenied claims, prior authorizations, out-of-network requests, medical debt, case management, and practical barriers.Patient Advocate Foundation: patientadvocate.org; Triage Cancer: triagecancer.org; Hospital financial counselors: ask the treating hospital; State insurance departments:content.naic.org/state-insurance-departments; Legal aid programs:lsc.gov
Food, Rent, Utilities, and Basic-Needs ProgramsGroceries, food banks, utility bills, rent help, emergency household assistance, and local referrals.SNAP: fns.usda.gov/snap; WIC: fns.usda.gov/wic; LIHEAP:acf.hhs.gov/ocs/programs/liheap; 211: 211.org; United Way:unitedway.org; Salvation Army: salvationarmyusa.org; Catholic Charities: catholiccharitiesusa.org; Jewish Family Services:networkjhsa.org; St. Vincent de Paul: svdpusa.org; Community Action Agencies: communityactionpartnership.com
Disease-Specific Cancer OrganizationsDiagnosis-specific education, grants, trial navigation, support groups, research information, and community referrals.Blood Cancer United: bloodcancerunited.org; Children’s Neuroblastoma Cancer Foundation: cncfhope.org; Solving Kids’ Cancer: solvingkidscancer.org; MIB Agents: mibagents.org; American Brain Tumor Association: abta.org; Lymphoma Research Foundation: lymphoma.org; Sarcoma Foundation of America: curesarcoma.org; American Childhood Cancer Organization: acco.org; End Kids Cancer provides cancer navigation and prevention: EndKidsCancer.org:
Emotional, Sibling, Caregiver, and Psychosocial Support OrganizationsCounseling, support groups, sibling support, parent mentoring, bereavement support, and help coping with cancer.CancerCare for Kids: cancercare.org; American Childhood Cancer Organization: acco.org; American Cancer Society:cancer.org; Cancer Support Community:cancersupportcommunity.org; Family Voices: familyvoices.org; Candlelighters groups: search “Candlelighters childhood cancer” plus your state; Hospital child-life programs: ask the hospital.
Wish, Memory-Making, and Quality-of-Life OrganizationsWishes, family experiences, memory-making, room makeovers, comfort, and end-of-life support.Make-A-Wish: wish.org; Clayton Dabney Foundation:claytondabney.org; Special Spaces: specialspaces.org; Give Kids The World Village: gktw.org; Local wish organizations: search by state or ask the hospital social worker.
Scholarship and Education-Support OrganizationsScholarships for survivors or siblings, school support, tutoring, college financial-aid help, and survivorship resources.CancerCare children and teen resources: cancercare.org; American Childhood Cancer Organization: acco.org; National Children’s Cancer Society: thenccs.org; Local childhood cancer foundations: search by state or ask the hospital social worker; Hospital survivorship programs: ask the treating hospital; CAC2: www.cac2.org
Local Community Groups in Every StateEmergency cash, gas cards, meals, childcare, rent, utilities, fundraising help, local grants, and practical support.Local groups: Rotary, Kiwanis, Lions Club, Elks, churches, synagogues, mosques, community foundations, county nonprofits, local pediatric cancer funds, local United Way, school foundations, fire/police associations, and local businesses.; 211: 211.org is one of the best ways to find local programs by ZIP code; Chamber of Commerce call for leads for support.
Calli & Frank